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BeThere Immersive 360 — Recruiter VR FAQs

support@bethereimmersive.comDay-Before Checklist
Quick Resources
Quick Fixes at an Event
  1. Exit Video: Look at your left palm and tap “Exit Video”.
  2. Quit App: Look at your right palm, tap the Meta (∞) icon, then select Quit.
  3. Recenter View: Look forward and hold the Meta (∞) icon.
  4. Restart Headset: Hold the power button, then select Restart.
  5. Force Restart: If frozen, hold the power button for 10 seconds.

This sequence resolves most event hiccups fast.

Start → Exit → Reset (≤30s)
  • Start: Hover pointer on “Go” → pinch to select.
  • Exit: Look at left palm → tap “Exit Video”.
  • Reset: Wipe face pad & lenses, recenter view, check volume.
Guardian, Safety & Hygiene
  • Use Stationary Guardian; face the aisle when recentering.
  • Offer a seated demo by default if you're unsure.
  • Wipe the face pad for each visitor; use microfiber for lenses.
Power & Charging
  • Use Sleep for short breaks and Power Off for storage.
  • Understand the charging dock's LED indicator lights.
  • Use USB-C for faster charging; always protect lenses from sunlight.
Resources & Support
  • Bookmark short and long tutorial videos on your phone.
  • Use the escalation note template for clear bug reports.
  • Keep the one-page quick-reference card handy.

Start Here — Orientation & Confidence

You’ll learn how to power on the headset, get comfortable with the basics, and lead your first demo confidently—even if you’ve never used VR before. This section helps you overcome that first-time hesitation by breaking down what to do, what to say, and what to avoid.

What is this headset and what will I do first?

The Meta Quest 3 is a standalone headset—no computer or cables needed.

  • Power On: Press and hold the left-side power button until a white light appears.
  • Fit the Head Strap: Press the back button to extend or shorten, then turn the rear dial to tighten. For glasses users, expand first, fit over glasses, then tighten.
  • Adjust Volume: Use the rocker under the visor on the right underside.
  • Launch Menu: Right palm up and pinch the Meta (∞) symbol to open the Universal Menu. From there, select Library to see available apps.

What is the initial setup?

  • Use hand tracking as your default. Pinch with your thumb and index finger to click. Keep controllers close, but only use them for tiny buttons.
  • Choose Career Fair Mode in Settings for a streamlined experience, or DEMO Mode if you want to show extra videos during quiet periods.
  • Always ensure Play 2D Video is set to OFF.
  • Recenter before each visitor: face the front and hold the Meta symbol until the screen resets.
  • Keep the headset clean, comfortable, and adjust the volume according to the environment.
  • Pro Tip: Have a calm introduction ready—“Want to try a two-minute VR tour? It’s hands-free and easy to use.”

How to have a successful first demo?

  1. Turn on the headset and adjust the fit and volume.
  1. Open the App: Right palm up → Meta symbol → Library → BeThere Immersive 360.
  1. If missing, go to Library → Unknown Sources → BeThere Immersive 360.
  1. Check Settings: Mode should be 'Career Fair', Play 2D Video should be 'OFF', and select your 'Available Experience' profile.
  1. Recenter: Hold the Meta symbol (hands) or Meta button (controller).
  1. Start the Demo: Hover over Go and pinch to begin.
  1. Reset: After the video, left palm up → Exit Video → Wipe face pad → Recenter → Return to “Go” screen.

A perfect run takes under 30 seconds to reset between guests.

I am unsure of what is happening, or things are freezing up?

If you’re unsure what’s happening or something freezes, do this in order:

  1. Exit Video: Left palm up → Tap “Exit Video” with right index.
  1. Quit App: Right palm up → Meta symbol → Select “Quit.”
  1. Recenter: Hold Meta symbol (hands) or Meta button (controller).
  1. Restart Headset: Hold Power → Select “Restart.”
  1. If frozen, hold Power for 10 seconds until the headset shuts off, then restart.

This flow fixes 90% of common issues instantly—no tech support needed.

What might success look like?

Your goal is to make VR look effortless and help people imagine themselves at your company. Success looks like:

  • You can start, exit, and reset in 30 seconds or less.
  • The demo never stalls; you can fix anything yourself.
  • You keep Career Fair Mode on during high traffic and switch to Demo Mode only when lines are short.
  • You clean between every guest and maintain a calm, friendly tone.
  • You collect at least one follow-up (QR scan or sign-up) per hour.
Activity

Before your first event:

  • Practice the Start → Go → Exit → Reset sequence five times.
  • Time yourself—you’re ready when it’s under 30 seconds.
  • Record a short video of your flow to share with teammates or trainers for feedback.